Ended

Navigating Workplace Conflict

Restricted to a specific email domain
$ 90 usd
Register
Thu, Apr 18, 2024, 9:00 AM – 12:00 PM EDT
Bryant University, Academic Hall Rm MRC3, 1150 Douglas Pike, Smithfield, Rhode Island Map

Overall Goal: Participants will build on knowledge around individual conflict style, conflict theory and positive communication to practice strategies of effective conflict resolution in the workplace.

Learning Objectives

1. Assess and understand individual default conflict management style and the impact on communication.

2. Learn basic conflict theory including positions versus needs and interests.

3. Gain understanding about the benefits of effective communication and moving through conflict to build positive relationships and create change.

4. Assess and understand levels and nuances of workplace conflict.

5. Assess and understand the role of a neutral mediator and when a third-party intervention is appropriate.

6. Learn steps for engaging in challenging conversations: between team members, with an internal third party, with a neutral external third party.

7. Practice identifying the business problem 

 A fee of $90.00 per participant will be billed to each institution, which includes parking and continental breakfast.

Parking will be provided on campus. We ask that participants follow specific parking instructions which will be emailed to all registered participants before the event. If you would like information on accessible parking spots, please contact us at amclean@rihetc.org

If you find you can no longer attend, we always suggest that you first try to find someone else from your institution who can attend in your place. We are able to issue refunds for cancellations made prior to 15 days from the event date. Cancellations made less than 15 days from the event date cannot be refunded and your institution will be charged for your ticket whether you attend or not. You may transfer your ticket to someone else at your institution at any time, but please let us know if you do. Contact your Human Resources Office with institution specific questions.


Register

Facilitators

Tricia Driscoll

Executive Director, Center for Mediation, Rhode Island

Contact us

Location

Bryant University, Academic Hall Rm MRC3, 1150 Douglas Pike, Smithfield, Rhode Island