Professional Development Training

The step up from being one of the team, to the team leader is often the most challenging step we take in our people management careers. Making that move draws an invisible line in the sand and can be a difficult transition to make.

This two day programme provides a solid foundation and understanding of the skills essential to the role of team leader. It will give you a practical understanding of the role and responsibilities of heading up a team or section and how to maintain and improve the effectiveness of their teams.

 This programme will be particularly suitable for those who have no previous training, for newly appointed or soon to be appointed team leaders. 

Day 1

• Stepping into the role – from friend to team leader
• Understanding the role in the work environment; bridging personal barriers
• What are your responsibilities? – skills and qualities required
• Your team leader style – how do others see you?
• Effective communication – how well do you communicate at all levels?
• The importance and benefits of communication; regular team briefings
• Individual communication skills – assertiveness; handling conflict and disagreement
• Personal effectiveness – your self-awareness and behaviour

 Day 2

• Motivation – getting the best out of individuals and the team; understanding what makes people tick
• Understanding teams and effective teamwork
• What makes a successful team? Building team spirit and giving constructive feedback
• Delegating effectively and checking progress
• Recognising your key strengths and areas for development
• Action plans