Professional Development Training

Letting people know what they’re doing well and where they need to improve is key to helping people maintain and further enhance their performance and contribution to the team.

Most managers agree with this in principle, yet often feel uncomfortable getting the message across in practice.

Giving feedback sensitively, constructively and in a timely manner is essential though – both for the individuals receiving the feedback as well as for line managers to connect with their team members and help them maximise their potential.

This half day workshop will help you feel more confident and comfortable in delivering feedback – both positive and improvement-focussed, so that it becomes a natural part of your day to day management approach.

• Recognising what feedback is and isn’t
• Delivering the message effectively
• A structured approach to delivering ‘good’ news
• A pragmatic and supportive approach to delivering ‘bad’ news
• Getting to grips with getting the message across naturally
• Next steps – finding feedback moments