First Response Emergency Care (Level 4 RQF)

Delivered by Frontline Paramedics | Regulated by Qualsafe Awards

At JWC First Aid, we pride ourselves on delivering outstanding customer service to every client. We teach anyone, anytime, and anywhere, tailoring our courses to meet the individual needs of both new and returning learners. All training is evidence-based, industry-relevant, and delivered in an engaging, supportive environment designed to suit all learning styles.

Our regulated qualifications are awarded through Qualsafe Awards. Training is delivered using realistic and recognisable scenarios relevant to your sector, taught by serving frontline Paramedics and experienced clinical instructors. We use a combination of visual, practical, and kinaesthetic learning methods to ensure confidence and competence in all learners.

We work closely with organisations and individuals to understand specific learning objectives, ensuring that training is aligned with industry operational needs. Courses may be delivered at our professional training centre or onsite at your workplace to minimise disruption and reduce travel time. Additional learning support is available on request.

Quality Assurance Statement

All training provided by JWC First Aid is supported by a robust Internal Quality Assurance (IQA) process, led by qualified IQA professionals. This ensures that assessments, feedback, and certification processes meet strict awarding-body expectations. Learners can be confident that all marking and assessment decisions are fair, accurate, and fully compliant.

What’s Included in Your Course

All learners attending our FREC Level 4 programme will receive:

• All tools required for the course, including:
  • A notebook
  • A pen
  • A trauma reference book (loaned for the duration of the course and returned at the end)
• A learner welcome pack (“goodies pack”) on arrival
• Full access to advanced training equipment and simulation tools
• Scenario-based training delivered by frontline clinicians
• Continuous support from instructors throughout written and practical components
• Guidance with workbook requirements and assessment completion

Intended Audience

The Qualsafe First Response Emergency Care (Level 4 RQF) qualification is ideal for individuals progressing from Level 3 and seeking a more advanced clinical role. This qualification is suitable for:

• Event medics progressing towards advanced roles
• Security and Close Protection Operatives
• High-risk industry workers (construction, power stations, manufacturing, industrial sites)
• Emergency or Community First Responders
• Those working towards positions such as Trainee Ambulance Support Worker, Emergency Care Assistant, or Event Emergency Medical Technician
• Personnel in remote, austere, or high-hazard environments

Course Overview

This comprehensive 5-day course aligns with the PHEM (Pre-Hospital Emergency Medicine) Skills Framework at Descriptor Level E. It builds upon Level 3 knowledge and introduces more advanced assessments, decision-making, and clinical interventions for pre-hospital care.

The Qualsafe First Response Emergency Care (Level 4 RQF) qualification includes:

• Detailed patient assessment and clinical decision-making
• Advanced airway management (including adjuncts and suction)
• Oxygen therapy and respiratory system management
• Recognition and management of major trauma
• Medical emergencies (cardiac, respiratory, neurological, endocrine and more)
• Shock, sepsis, and life-threatening illness pathways
• Paediatric considerations
• Mental health, stress, and crisis presentation awareness
• Extrication considerations and moving/carrying patients
• Incident management and structured communication
• A structured workbook and practical competency assessments

Payment & Cancellation Terms

By booking a course with JWC First Aid Ltd, you agree to the following terms:

• Deposits are non-refundable once a place is confirmed.
• Cancellations within 3 days of the course start date will not be eligible for a refund.
• Full course fees must be paid before attending, unless otherwise agreed in writing.
• Non-attendance on the day of the course is charged at 100% of the course fee.
• Course places are non-transferable without prior written agreement.
• Requests to transfer to another course date must be made more than 7 days in advance. Transfers within 7 days may incur an administration fee and depend on availability.
• If JWC First Aid Ltd cancels or reschedules, learners may choose a full refund or a free transfer to another date.
• Learners must ensure they meet all prerequisite requirements, including a valid FREC Level 3 certificate, before attending.
• Certificates will only be issued once full payment has been received and all course elements have been successfully completed.