Emergency First Aid at Work (Level 3 RQF)

Regulated by Qualsafe Awards | Delivered by Frontline Paramedics

At JWC First Aid, we are committed to delivering outstanding customer service and high-quality, evidence-based training to every client. We teach anyone, anytime, and anywhere, tailoring our courses to meet the individual needs of both new and returning learners. Our training focuses on creating an engaging, supportive environment that accommodates all learning styles and enables every participant to gain confidence in administering first aid.

Our regulated qualifications are awarded through Qualsafe Awards, ensuring full compliance with Health and Safety Executive (HSE) workplace requirements. All training is delivered using realistic, industry-relevant scenarios by serving frontline Paramedics and experienced clinical instructors. We use a blend of visual, practical, and kinaesthetic teaching methods to help learners retain essential life-saving skills for real-world situations.

Training can be delivered at our dedicated training centre or at your workplace to minimise disruption and reduce travel costs. Additional learning support is available upon request.

Quality Assurance Statement

All training provided by JWC First Aid is supported by a robust Internal Quality Assurance (IQA) process overseen by qualified IQA professionals. This ensures that assessments, feedback, and certification processes meet strict awarding-body standards, giving learners and employers confidence in the quality, fairness, and accuracy of the qualification.

What’s Included in Your Course

Every learner attending our EFAW Level 3 course will receive:

• A notebook and pen for use during the course
• A First Aid Memoir / Learner Reference Booklet to take home
• Full access to all first-aid training equipment required
• Practical, scenario-based learning delivered by frontline clinicians
• Instructor support throughout the training day
• Guidance on all assessment requirements

Intended Audience

The Emergency First Aid at Work (Level 3 RQF) qualification is suitable for individuals who are appointed as first aiders in low-risk workplaces, including:

• Offices and corporate environments
• Retail and hospitality sectors
• Schools and educational settings
• Gyms and leisure facilities
• Low-risk manufacturing or warehouse environments
• Community groups and voluntary organisations
• Small and medium businesses requiring HSE-compliant first aid provision

It is also ideal for anyone who wants to develop essential life-saving skills for work and everyday life.

Course Overview

This comprehensive 1-day course provides learners with the knowledge and practical skills required to manage a range of emergency first-aid situations confidently.

The Qualsafe Emergency First Aid at Work (Level 3 RQF) course covers:

• Roles and responsibilities of a first aider
• Scene assessment and primary survey
• CPR and safe use of an AED
• Management of an unresponsive casualty
• Choking casualty care
• Seizure management
• Control of bleeding (major and minor)
• Shock recognition and treatment
• Burns and scalds
• Workplace incident reporting and RIDDOR requirements

Payment & Cancellation Terms

By booking a course with JWC First Aid Ltd, you agree to the following terms:

• Deposits are non-refundable once a place is confirmed.
• Cancellations within 3 days of the course start date are not eligible for a refund.
• Full course fees must be paid prior to attendance, unless agreed otherwise in writing.
• Non-attendance on the day of the course is charged at 100% of the course fee.
• Course places are non-transferable without prior written agreement.
• Requests to transfer to another course date must be made more than 7 days in advance. Transfers within 7 days may incur an administration fee and depend on availability.
• If JWC First Aid Ltd cancels or reschedules, learners may choose a full refund or a free transfer to an alternative date.
• Learners must ensure they meet any prerequisite requirements before attending.
• Certificates will only be issued once full payment has been received and all assessments are successfully completed.