Latrobe Community Health Service

The Driving Cross-Functional Collaboration training course will address relationships with both internal and external stakeholders. It will focus on the following outcomes:

• Understanding the value of the being a trusted LCHS partner
• Analysing stakeholders and understanding their communication preferences
• Listening out for the wants and needs of stakeholders
• Influencing stakeholders in a one-on-one situation
• Delivering messages that influence through understanding the stakeholders’ points of view.
• Presenting insights through storytelling
• Delivering undesirable messages in a kind, respectful way
• Handling tricky situations
• Growing partnerships across the broader LCHS team and strengthening the LCHS brand with external stakeholders.