Michelle White Consulting & Training

This is a practical workshop that incorporates theory and practice about conducting investigation interviews with adults and children. The training includes not only theory, but scenarios and role play practice

The workshop addresses:

• Trauma-informed interviewing
• Interview planning
• Structuring interview questions
• Obtaining and documenting consent
• Building rapport
• Interview practices to support safety
• Engaging children in an interview
• Procedurally fair interviews
• Recording and/or documenting interviews
• Common interview pitfalls

Training for: The training is suitable for child-related worker with interviewing responsibilities, investigators, case workers, HREs, Lawyers, Senior Managers, Compliance and risk leaders, safeguarding staff and executive staff.

Assumed knowledge: Previous experience conducting interviews is beneficial but not necessary for participation. It is however expected that participants will have an understanding of safeguarding and child protection dynamics.

Materials provided: All participants will receive a hard copy of the presentation materials on the day of the training workshop, and a certificate of attendance following the workshop.

Participant representation: This training is not sector-specific and welcome participants from any child-related sector or organisation. This breadth of participation enhances the experience in the room and sectors are able to benefit from the learnings and experience of others.

Training experience: As per her brief bio, Michelle White worked from January 2016 - January 2024 with the NSW Reportable Conduct Scheme. During that time she held roles such as Manager Investigations, Principal Investigator and Manager Projects. In addition to her usual portfolio management of sectors, oversight of investigations and management of staff, Michelle held the training brief for the Scheme for many years facilitating training and capacity building webinars/forums across the breadth of the Scheme. Michelle authored the Scheme's first free 7-module eLearning course Responding to Reportable Allegations and authored and produced the Scheme's 4 videos for entities, employees and families. Prior to her engagement with the NSW Reportable Conduct Scheme, Michelle was the Director and Principal Officer of a Statutory OOHC agency. Michelle commenced her consultancy practice in early 2024 and has supported many organisations to strengthen their practice, has conducted numerous investigations, reviews and audits, as well as delivering training and developing tailored policy, procedure and practice tools for organisations.

Unexpected circumstances requiring rescheduling: In the event that circumstances arise where the facilitator is unwell or other emergent circumstances, the training may be postponed to a later date. Michelle White Consulting & Training will either refund your payment or transfer it to a future course. In the event that a cancellation or postponement of the training is required, Michelle White Consulting & Training will give the earliest possible advice to enrolled participants, but will not be liable for refunding travel, accommodation, meal or any other expenses incurred outside of the cost of the training.