MCLS

Workshop Pricing:

Single Registration Pricing

• Member: $ 80.00
• Non-Member: $ 160.00

Description: Workplace change and stress are unavoidable, especially when working with the public. In our current society, everyday interactions can feel charged and volatile, and library staff too often feel unprepared and worried. The key to handling these situations is not to avoid them or hope they never happen, but to find methods of meeting each moment without losing resolve.

In this practical and engaging hands-on workshop, library staff will learn techniques to be their best selves when nerve-wracking situations occur with patrons or coworkers and be better equipped to calmly handle daily upsets and find greater satisfaction in their work lives. We’ll discuss techniques for staying cool, calm, and empathetic and participants will have time to prepare and practice their responses to true-to-life scenarios. The session will include presentation, individual and small group work, learning from each other’s real-life experiences, and practice.

You will have 90 minutes for lunch on your own.

Important Note: This workshop is hosted by Superiorland Library Cooperative and Peter White Public Library and is open to any staff member from any library. Superiorland Library Cooperative will cover 50% of the cost of this workshop for members of SLC. Please contact the Coop for a coupon code before registering. 

No group registrations.