Sketch Development Services, LLC

Explore space settings and configuration access

Duration: 1 day

In this course, an expert instructor will teach you how to set up a service space that meets the needs of customers and support teams.

• This course is designed for beginner JSM space admins.
• There are no course prerequisites, however, you should have a working knowledge of JSM.
• Each participant receives a hands-on sandbox environment.

You’ll learn how to:

• Define what Jira Service Management is and the roles within it
• Set up a new service space
• Add agents and collaborators to the service space
• Manage organizations

Modules:

• Explore Jira administration
• Jira Service Management basics
• Set up a service space
• Manage access and permissions