Loyalist College - Bancroft Campus

Looking to work in a licensed establishment or serve alcohol in Ontario? Smart Serve Certification is required by law for anyone who sells, serves, or delivers alcohol in the province.

Join our instructor-led, in-person Smart Serve training session to learn about legal responsibilities and best practices for serving alcohol safely. Through interactive activities, real-world scenarios, and guided discussion, you'll gain the knowledge needed to serve alcohol responsibly and confidently.

The final certification exam is completed online after the in-person session and can be written immediately following training or at a later date from home.

About the Course:

Students will attend a facilitated, in-person training session that covers all Smart Serve content through interactive activities, real-world scenarios, and group discussion.

To become certified, students must successfully complete the Smart Serve Final Certification Test online. The exam typically takes about 30 minutes to complete; however, students should allow up to 60 minutes for ID verification, system checks, and the proctored testing process.

Students may choose to complete the exam:

• Immediately following the in-person training session, or
• At a later date from home using a personal device with internet access and a webcam.

Note: Smart Serve certification is not issued until the online certification exam has been successfully completed.

What's Included:

• Interactive classroom training led by a certified instructor
• One test token for the official Smart Serve online certification exam (includes two attempts)
• Flexible exam completion options
• Access to course materials and guided preparation for the online exam

Important Details:

• Valid government-issued photo ID is required for the online exam
• Exams are proctored online by a third-party service
• Test tokens expire 30 days after the in-person training session
• Students are responsible for completing the exam within this timeframe