SYSTEMS DESIGN

This two-day workshop builds on the DISCOVER EXCELLENCE® foundation, diving deep into the Systems and Tools diamonds of the Shingo Model™. You’ll learn how intentional system design drives the right behaviours and delivers sustainable results.

All work is the outcome of systems—without deliberate design, they evolve unpredictably, creating variation in behaviour and performance. Discover how to structure systems that align with your goals and consistently produce excellence. Led by certified facilitators, the workshop combines classroom learning, interactive case studies, Go & Observe exercises, and on‑site learning at the host organisation.

Take the next step in operational excellence. Learn to shape behaviours, eliminate variability, and achieve breakthrough results. Join us and transform your organisation!™

DISCOVER EXCELLENCE is a prerequisite to this workshop.

SYSTEMS DESIGN (Face to Face)