Streamline your workflow

An expert instructor will teach your team how to effectively manage your organization’s enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities.

Your team will learn how to work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. They’ll also learn to configure Assets automation and integrate with external systems to import data into Assets.

Throughout the course, your team will be able to ask organization-specific questions in real-time and get the answers they need. The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

This course is designed for Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.

Before taking this course, we suggest your team have familiarity with Jira Service Management and Jira Automation.

After this course, your team will be able to:

Navigate the Assets interface and object schemas
Describe Assets roles and permissions
View and edit object types, objects, and attributes
Search for Assets objects using various methods, including Assets Query Language (AQL) queries

Asset Management Essentials in Jira Service Management Cloud