Once you know the basics of Assets, you’re ready to take it to the next level of asset management.

Yes, you’ll have an easier time tracking company assets. But you’ll also be able to use that information to enhance service requests, incident reports, and other Jira Service Management tickets.

When you have Assets data providing context to your Jira Service Management tickets, you’ll have relevant information at your agent’s fingertips right when they need it for faster solutions.

This advanced Assets course will show you how to manage your Enterprise assets (EAM) and IT assets (ITAM). And take advantage of Asset's CMDB capabilities.

You’ll be able to customize Assets for your organization’s resources and processes. You'll also get an introduction to integration options. And learn advanced configurations for data import and synchronization.

Upgrade your knowledge of Assets to enhance the way you work with Jira Service Management.

Topics

Assets Overview
Assets Object Custom Fields
Assets Referenced Custom Fields
Advanced IQL Searches
Advanced Imports
Using IQL and JQL together
Automation with Assets Objects and Fields
Advanced Object Configurations

Online Course
All our public courses are run as remote, on-line training and will:

Be conducted over video conferencing and screen sharing
Have a live instructor doing presentations and demonstrations
Have web-based lab instances for you to complete all hands-on activities
Provide online versions of all notes and workbooks
Include interactive discussion, quizzes and polls

Advanced Asset Management in JSM