Learn to enhance your Jira Service Management workflow with Assets' asset management capabilities

This hands-on course serves as an introduction to core Assets functionality. Learn how to use Assets to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities. In this course, you’ll get acquainted with the Assets UI and navigation. You’ll work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. You’ll learn to configure Assets automation and integrate with external systems to import data into Assets.

This course is intended for Assets users, Assets managers, Assets administrators, Service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.

Topics

Assets Basics
Creating Object Types and Attributes
Connecting Object Types
Searching and Basic IQL
Importing Data
Assets Automation

Online Course
All our public courses are run as remote, on-line training and will:

Be conducted over video conferencing and screen sharing
Have a live instructor doing presentations and demonstrations
Have web-based lab instances for you to complete all hands-on activities
Provide online versions of all notes and workbooks
Include interactive discussion, quizzes and polls

Asset Management Essentials in JSM