register here:

https://www.sicabc.ca/training/find-a-course-course-calendar/all/2026/06?EventId=8827&EventInstance=50929

Dale Carnegie - Balancing Empathy and Accountability in Leadership

Empathy isn't just about being kind, it's about truly understanding people. When leaders see the world through others' eyes and establish clear expectations, they build trust, strengthen teamwork, and inspire greater performance.

Accountability; at it's core, means taking ownership of commitments, behaviours, and results. When grounded in empathy people feel heard, but they also know what's expected.

What You'll Learn:

Balance empathy with clear expectations to boost results
Communicate in ways that make empathy visible and credible
Build trust that improves retention and morale
Foster collaboration and inclusivity accross your team

Please note:

This session is IN PERSON at the SICA Training Center

#203 - 151 Commercial Drive, Kelowna BC, V1X 7W2

Cancellation Policy

Select Ticket Type

FREE In Person Session $25.00 (Member Price $0.00) FREE In Person Session $25.00 (Member Price $0.00)

Course Instructor Information

Lindsay Benard is a seasoned corporate trainer with over 25 years of experience delivering impactful training in leadership, communication, sales, and management. As a certified instructor with Dale Carnegie Training of BC, she has worked with a wide range of organizations across industries including construction, engineering, manufacturing, and technology. Lindsay brings a practical, engaging approach to learning, backed by a strong foundation in organizational behavior and a passion for helping individuals and teams perform at their best.

Course Contact Information

training@sicabc.ca
778-721-8451

SICA -DALE CARNEGIE Balancing empathy and accountability in leadership