Lewis Eisen

Respectful wording encourages compliance.

Whether you are posting a single rule on a sign or drafting an extensive series of policies and standards, Unintentional negative messages conveyed by your wording can undermine your goals without you being aware of it.

This hands-on workshop re-imagines rule-making for today's workplace. Even strict, non-negotiable requirements can be crafted in a way that garners maximum engagement, replacing outdated authoritarian tactics with a more respectful approach. We'll cover how to: 

• Spot and eliminate unintended negative messaging that distorts your intent
• Organize and structure policies, standards, and supporting documents to reduce redundancy and expedite development and approval
• Craft clear, succinct statements that convey respect and foster cooperation
• Align your rules with corporate values to foster support and reduce resistance.