City of St. Catharines Learning & Development

To take this course you must:

• have basic knowledge of Windows and a mouse.
• Confirm you are using the Classic version of Outlook. Classic is the traditional desktop version many have been using for years

New to Outlook or just need a refresher? This course covers all the basics to help you feel confident and in control—whether you're just getting started or looking to brush up on your skills

Overview

• Outlook Components
• Navigating
• What are People, Tasks & Notes
• Using Search

Email

• Creating and Formatting Messages
• Send, Reply and Forward Emails
• Add Attachments
• Setup/Modify Email Signatures
• Create Folders/Move Messages
• Drafts, Sent Items, Outbox, Deleted Items, Junk

Calendar

• Calendar Views
• Add Appointment
• Add Meetings & Teams Meetings
• The Scheduling Assistant
• Sharing Calendars