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(10)
Upcoming
Managing disrespectful patrons and de-escalating angry customers
Fri, Jan 23, 2026, 9:00 AM – 12:30 PM ESTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
FOR SUPERVISORS - Supporting employees who deal with disrespectful patrons and angry customers
Fri, Jan 23, 2026, 2:00 – 4:00 PM ESTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming 19 spots left
Managing disrespectful patrons and de-escalating angry customers
Tue, Feb 3, 2026, 9:00 AM – 12:30 PM ESTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming 18 spots left
Managing disrespectful patrons and de-escalating angry customers
Tue, Feb 17, 2026, 9:00 AM – 12:30 PM ESTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
FOR SUPERVISORS - Supporting employees who deal with disrespectful patrons and angry customers
Tue, Feb 17, 2026, 2:00 – 4:00 PM ESTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
Crucial Conversations for Mastering Dialogue
Thu, Mar 26, 2026, 9:00 AM – 4:00 PM EDT / Fri, Mar 27, 2026, 9:00 AM – 4:00 PM EDTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
Reducing Burnout in the Workplace
Tue, Apr 14, 2026, 9:00 AM – 4:00 PM EDTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
Managing in a Unionized Environment - Advanced
Tue, May 26, 2026, 9:00 AM – 4:00 PM EDTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
Time Management
Thu, Jun 4, 2026, 9:00 AM – 4:00 PM EDTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON
Upcoming
Discover your DISC Style
Fri, Dec 4, 2026, 9:00 AM – 12:00 PM ESTLockview Lounge - St. Catharines Museum and Welland Canals Centre, 1932 Welland Canals Parkway, St. Catharines, ON