City of St. Catharines Learning & Development

To take this course you need basic knowledge of Windows and using a mouse.

Discover everything Microsoft Teams can do—beyond just meetings—in this hands-on, practical course.

Getting Started

• What is Teams
• Navigation and Teams Components

Chat Overview

• What are Chats
• What are Teams and Channels
• What are Microsoft 365 Groups
• Create and work with Sections
• Views, Filter & Search

Chats

• Single and Group Chats
• Send Messages / Storyline Posts

Channels

• Add Posts / Create Channels
• Manage Team / Manage Channel

Chats & Channels

• Use @mentions / Adding Tabs
• Add Polls & Loop Components
• Add Basic Approvals & Praise
• Send or Attach Files / Work with Files

General

• Adding Your Own Apps / Teams Settings
• Setting Your Status / The Activity Feed