Level Up Learning

Real estate professionals operate at the intersection of law, ethics, and public trust. Delivering an Equal, Ethical, & Exceptional Experience for All is a comprehensive 4-hour elective course designed to help brokers navigate today’s fair housing expectations while strengthening ethical decision-making in daily practice.

This course moves beyond memorizing protected classes. It connects the historical foundations of housing discrimination to modern-day risk areas, including marketing language, steering, buyer love letters, pocket listings, AI-enhanced advertising, appraisal bias, and social media conduct.

Just a sample of key topics

• Structural barriers that shaped housing inequality, including redlining and restrictive covenants
• Federal, state, and local fair housing laws, including NC-specific protections
• Disability accommodations, assistance animals, and common compliance misunderstandings
• Real-world examples of unintentional fair housing violations
• Emerging risk areas such as private networks, buyer love letters, and appraisal bias
• Key Articles of the REALTOR® Code of Ethics, including Articles 2, 3, 10, 12, and 15
• The structure, enforcement, and disciplinary process of the Code
• Best practices for advertising, cooperation, disclosure, and professional conduct

Through scenario analysis, case interpretations, and interactive exercises, brokers will leave with practical strategies to reduce liability, increase consistency, and deliver a higher standard of service.

NCREC Class Code #4240

• This course is approved by the NCREC as a 4-hour elective credit
• This course is approved by several NC REALTOR® Associations to satisfy the 2-hour NAR Fair Housing Requirement
• This course is approved by several NC REALTOR® Associations to satisfy the 8th cycle NAR Ethics Requirement