Compliance Caribbean

Training overview

Customer Due Diligence (CDD) is one of the most important building blocks of an effective Anti-Money Laundering, Countering the Financing of Terrorism and Countering the Financing of Proliferation (AML/CFT/CFP) framework. Whether you are onboarding clients, reviewing customer files or supporting compliance activities, understanding the fundamentals of CDD is essential.

This practical foundation training provides participants with the knowledge and confidence to perform basic CDD activities, identify customer risks and understand regulatory expectations. Through practical examples, case discussions and interactive exercises, participants will learn how effective CDD helps organisations prevent money laundering, terrorist financing and proliferation financing risks.

The training is designed for professionals who are new to Customer Due Diligence as well as those seeking to strengthen their understanding of the CDD process and its practical application.

No prior CDD experience is required.

Learning objectives

After completing this training, participants will be able to:

• Understand the purpose of Customer Due Diligence within an AML/CFT/CFP framework
• Explain the key components of Customer Due Diligence and Enhanced Due Diligence (EDD)
• Understand customer identification and verification requirements
• Apply basic customer risk assessment principles
• Recognise the importance of beneficial ownership identification
• Understand the purpose and intended nature of customer relationships
• Recognise the importance of ongoing monitoring and periodic reviews
• Understand record-keeping obligations and regulatory expectations
• Understand their role in supporting effective AML/CFT/CFP compliance

Target audience

This training is designed for:

• Client onboarding personnel
• Client administration staff
• Compliance officers
• Compliance support staff
• Trust officers
• Operational staff involved in customer acceptance processes
• Relationship managers involved in customer onboarding
• Professionals seeking a solid introduction to Customer Due Diligence

No prior AML/CFT or CDD experience is required.

Training content

Key topics include:

• Introduction to AML/CFT/CFP and the role of CDD
• Why Customer Due Diligence matters
• Customer identification and verification
• Understanding beneficial ownership
• Purpose and intended nature of the business relationship
• Applying a basic risk-based approach
• Customer risk classifications
• Ongoing monitoring and periodic reviews
• Record-keeping requirements
• Common CDD challenges and practical examples

Training format

The session is interactive and accessible, combining practical examples, case discussions and clear explanations of key CDD concepts. Participants are encouraged to ask questions and relate the topics to their own work environment.

Practical details

Duration: 4 hours
Level: Foundation
Format: Classroom or Virtual Classroom
Language: Dutch or English (depending on participant preference)Certificate: Certificate of Participationts

Why attend this training?

Effective Customer Due Diligence is more than collecting identification documents. It is about understanding customers, identifying risks and meeting regulatory expectations in a practical and proportionate manner.

This training provides participants with a solid foundation in CDD principles and equips them with practical knowledge that can be applied immediately within onboarding, customer administration and compliance processes.

After completing the training, participants will better understand:

• What information must be collected and why
• How customer risk assessments work in practice
• When Enhanced Due Diligence may be required
• How ongoing monitoring supports AML/CFT/CFP compliance
• Their personal role in protecting the organisation from financial crime risks

A strong compliance culture starts with strong Customer Due Diligence. This training helps participants build that foundation..

Participants leave with practical knowledge that can be applied immediately within customer onboarding, administration and compliance processes.