Compliance Caribbean

Training overview

Compliance and integrity are essential to maintaining trust, protecting reputation and ensuring sustainable business operations within regulated industries. In both the trust and e-Gaming sectors, regulators increasingly expect organisations to demonstrate not only compliance with applicable laws and regulations, but also a strong culture of integrity, accountability and risk awareness.

Every employee plays an important role in safeguarding the integrity of the organisation. Understanding compliance obligations, recognising risks and making ethical decisions are no longer responsibilities reserved for compliance departments alone.

This practical foundation training provides participants with a clear introduction to compliance and integrity within the trust and e-Gaming sectors. Participants gain insight into the regulatory environment, supervisory expectations and the role they play in supporting compliant and ethical business practices.

Through practical examples, real-life scenarios and interactive discussions, participants will develop a solid understanding of how compliance and integrity requirements apply in their daily work.

No prior compliance experience is required..

Learning objectives

After completing this training, participants will be able to:

• Understand the role of compliance and integrity within regulated sectors
• Recognise their responsibilities in supporting compliance and ethical business conduct
• Understand the supervisory roles of the Central Bank of Curaçao and Sint Maarten (CBCS) and the Curaçao Gaming Authority (CGA)
• Identify common compliance and integrity risks within the trust and e-Gaming sectors
• Understand basic AML/CFT/CFP obligations and reporting responsibilities
• Recognise suspicious activities and escalation requirements
• Understand the importance of ethical decision-making and professional conduct
• Contribute to a culture of integrity, accountability and risk awareness

Target audience

This training is designed for:

• Trust officers
• Client administration staff
• Employees working within the e-Gaming sector
• Compliance support staff
• Operations personnel
• Client onboarding staff
• Customer support personnel
• New hires within regulated organisations
• Professionals seeking a practical introduction to compliance and integrity

No prior compliance experience is required.

Training content

Key topics include:

• Introduction to compliance and integrity
• Why compliance matters in regulated sectors
• The role of the CBCS and Curaçao Gaming Authority (CGA)
• Overview of AML/CFT obligations
• Customer Due Diligence (CDD) fundamentals
• Recognising suspicious activities and reporting obligations
• Integrity risks and ethical decision-making
• Conflicts of interest and professional conduct
• Sanctions, fraud and other financial crime risks
• The role of employees in maintaining a compliant organisation
• Practical examples and case discussions from the trust and e-Gaming sectors

Training format

The session is interactive and accessible, combining practical examples, discussion and real-life scenarios. Participants are encouraged to reflect on how compliance and integrity requirements apply within their own role and organisation.

Practical details

Duration: 4 hours
Level: Foundation
Format: Classroom or Virtual Classroom
Language: Dutch or English (depending on participant preference)
Certificate: Certificate of Participation

Why attend this training?

Strong compliance is built on awareness, accountability and integrity. While policies and procedures provide a framework, it is employees who ultimately determine how effectively an organisation manages risks and meets regulatory expectations.

This training helps participants understand the practical impact of compliance and integrity within their daily responsibilities and provides them with the tools to recognise risks, make sound decisions and contribute to a strong compliance culture.

After completing the training, participants will better understand:

• Why compliance and integrity matter
• How regulators view compliance risks
• What to do when concerns arise
• How to recognise potential red flags
• How their actions influence the organisation's reputation and regulatory standing